> ## Documentation Index
> Fetch the complete documentation index at: https://docs.noxus.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Analytics Boards

> The boards in Analytics, the question each answers and the numbers it shows

Open **Analytics** under **Governance** in the sidenav. It opens on **All analytics**, a card per board, and every board reads the workspace you are in.

## All analytics

Each card shows the trend of the board's first chart and its first four numbers, each with its change against the period before. All cards share one period, picked on the right. Click a card, or **View details**, to open its board on the same period.

![All analytics: a card per board, each with its trend and four numbers](https://mintcdn.com/spot-16018069/qcCmJ9ZudE0c1m5y/images/analytics/all-analytics.png?fit=max\&auto=format\&n=qcCmJ9ZudE0c1m5y\&q=85\&s=5214bb5440815473ad392f865b778ce5)

## Switching boards

Click the board's title to list every board, and type to search them by name. **All analytics** is listed below the boards.

![The title menu, listing every board with All analytics below them](https://mintcdn.com/spot-16018069/qcCmJ9ZudE0c1m5y/images/analytics/board-switcher.png?fit=max\&auto=format\&n=qcCmJ9ZudE0c1m5y\&q=85\&s=6bb661fbabc1e13951c69fddfaad5685)

## The boards

Every board, and the Analytics tab of every flow, agent and knowledge base, opens on the **current billing cycle**. Once you pick another period on a board or a flow's or agent's tab, the boards and those tabs open on it for the rest of your browser session.

> [tab] Usage and cost
>
> **What did this workspace use and cost?**
>
> | Widget | Shows |
> | :- | :- |
> | **AI Operations used** | The AI Operations the workspace used, shown exactly so it compares with a limit |
> | **AI model usage cost** | What its model calls cost |
> | **AI models total tokens** | Tokens sent to and received from models |
> | **Active workspace users** | Members who did something in the workspace in the period |
> | **AI Operations over time**, **Model tokens over time** | The same, per hour, day, week or month |
> | **AI Operations per tool**, **Model tokens per tool** | Which flows, agents and knowledge bases used them |
> | **Usage by model** | Calls, tokens and cost per model |
> | **AI Operations per user**, **Model tokens per user** | Who used them |
>
> ![The Usage and cost board](https://mintcdn.com/spot-16018069/qcCmJ9ZudE0c1m5y/images/analytics/board-overview.png?fit=max\&auto=format\&n=qcCmJ9ZudE0c1m5y\&q=85\&s=2a93b4ef6895c90a27ef3bbae2131cd1)

> [tab] Flow activity
>
> **How are flows running?**
>
> | Widget | Shows |
> | :- | :- |
> | **Total flow runs**, **Success rate**, **Avg. flow run time** | How many runs, how many succeeded, and how long they took |
> | **AI model usage cost** | What the flows' model calls cost |
> | **Runs by how they started** | Runs over time, split by API, editor, trigger, app, agent or test |
> | **Runs per flow**, **Tokens & cost by flow** | Which flows run most and cost most |
> | **Runs per user**, **Tokens & cost per user** | Who runs them |
> | **Run time** | Run time over time, on average or at P25, P50 or P90 |
> | **Tokens & cost by model** | Which models the flows call |
> | **Failed runs over time**, **Failed runs per flow** | When runs fail, and which flows fail |
>
> ![The Flow activity board](https://mintcdn.com/spot-16018069/qcCmJ9ZudE0c1m5y/images/analytics/board-flows.png?fit=max\&auto=format\&n=qcCmJ9ZudE0c1m5y\&q=85\&s=04f4f478c0a82a6d430ca7c91e029ae9)

> [tab] Agent activity
>
> **How are agents doing?**
>
> | Widget | Shows |
> | :- | :- |
> | **Conversations started**, **Messages sent** | How much agents are used |
> | **Failed replies** | The share of agent replies that failed |
> | **AI model usage cost**, **AI Operations used** | What conversations cost and used |
> | **Chats started**, **Messages sent** | The same, over time |
> | **Chats started per user**, **Messages sent per user** | Who chats |
> | **Usage by agent** | Conversations, messages and cost per agent |
> | **Tokens & cost by model**, **Tokens & cost per user** | Which models answered, and for whom |
> | **Failed replies over time** | When replies fail |
>
> ![The Agent activity board](https://mintcdn.com/spot-16018069/qcCmJ9ZudE0c1m5y/images/analytics/board-agents.png?fit=max\&auto=format\&n=qcCmJ9ZudE0c1m5y\&q=85\&s=bdc70d1901140c8dff004e7feb8679a0)

> [tab] Knowledge base activity
>
> **What happened to documents?**
>
> | Widget | Shows |
> | :- | :- |
> | **AI Operations used** | What ingesting files used |
> | **Documents uploaded** | Documents added over time |
> | **Documents per Knowledge Base** | Where they were added. Click a row to filter the board to that knowledge base. |
> | **Documents by user**, **User activity** | Who added them |
>
> ![The Knowledge base activity board](https://mintcdn.com/spot-16018069/qcCmJ9ZudE0c1m5y/images/analytics/board-knowledge-bases.png?fit=max\&auto=format\&n=qcCmJ9ZudE0c1m5y\&q=85\&s=b3477a1c01a5c85174709e03b3fad1bb)

> [tab] API usage
>
> **How is the API used?**
>
> | Widget | Shows |
> | :- | :- |
> | **API Calls** | Calls over time |
> | **API Endpoint calls** | Calls per endpoint |
> | **API Logs** | Each call with its endpoint, method, status and duration, a page at a time |
>
> Filter it by the **API key** that made the calls. Each key is listed by name, with the last four characters of the key.
>
> ![The API usage board](https://mintcdn.com/spot-16018069/qcCmJ9ZudE0c1m5y/images/analytics/board-api.png?fit=max\&auto=format\&n=qcCmJ9ZudE0c1m5y\&q=85\&s=075359f6ff580082a7b5ed6e05a82204)

> [tab] Models
>
> **Which models are used, and what do they cost?**
>
> | Widget | Shows |
> | :- | :- |
> | **AI model usage cost**, **AI models total tokens** | What models cost and how much they processed |
> | **Model calls**, **Average cost per call** | How many calls, and what one costs |
> | **Model calls over time** | Calls per hour, day, week or month |
> | **Usage by model** | Calls, tokens and cost per model |
> | **Full answer latency**, **Time to first token** | How long models take to answer, and how soon they start; each picks Average, P95 or P99 |
> | **Request success rate** | The share of calls that succeeded |
> | **Model response time** | Both timings over time, or one of them by model |
>
> A model call is a call to a language, decision or voice model. Each retry is a call of its own, and a call answered from the platform's cache is not counted as a call. Voice calls count in calls and cost, not in tokens. Latency and success rate cover language and decision calls.
>
> **Filter › Model type** keeps the models of the types you pick, **Speech**, **Decision** or **LLM**, historical and custom models included. Pick several to combine them, and narrow further with **Model**. The organization's **Models** board has the same filter.
>
> **Model response time** draws each timing as a weighted average across the selected models. Only completed calls not served from cache count, and a call without a first token time is a gap, not zero.
>
> ![The Models board](https://mintcdn.com/spot-16018069/qcCmJ9ZudE0c1m5y/images/analytics/board-models.png?fit=max\&auto=format\&n=qcCmJ9ZudE0c1m5y\&q=85\&s=68ed360d34ec128418c2aaf3a1817e21)

> [tab] Users
>
> **Who uses the workspace, and how much?**
>
> | Widget | Shows |
> | :- | :- |
> | **Active members**, **Idle members** | Members who ran a flow or talked to an agent in the period, and members who ran nothing |
> | **Active members over time** | Active members per day, week or month |
> | **Model usage per user**, **AI Operations per user** | What each member used |
> | **Flow runs per user**, **Messages sent per user**, **Documents added per user** | What each member did |
>
> ![The Users board](https://mintcdn.com/spot-16018069/qcCmJ9ZudE0c1m5y/images/analytics/board-users.png?fit=max\&auto=format\&n=qcCmJ9ZudE0c1m5y\&q=85\&s=de06a5767432315ba13290c632ef8881)

> [tab] My usage
>
> **What did I use and what did it cost?** For every member.
>
> | Widget | Shows |
> | :- | :- |
> | **My AI model cost**, **My AI Operations**, **My runs** | Your own cost, AI Operations and runs in the workspace |
> | **My AI model calls over time** | Your model calls over time |
> | **My usage by model** | Your calls, tokens and cost per model |
>
> My usage needs no analytics permission and never shows anyone else's usage. Members without View workspace analytics land straight on it.
>
> ![The My usage board](https://mintcdn.com/spot-16018069/qcCmJ9ZudE0c1m5y/images/analytics/board-mine.png?fit=max\&auto=format\&n=qcCmJ9ZudE0c1m5y\&q=85\&s=94b9bfc231a214a4e871506e4557e01d)

## Reading a number

![Numbers with their change badges and the value of the period before](https://mintcdn.com/spot-16018069/qcCmJ9ZudE0c1m5y/images/analytics/flow-analytics.png?fit=max\&auto=format\&n=qcCmJ9ZudE0c1m5y\&q=85\&s=e885f40bf985df7f1e91afc5470f62d7)

* **Change badge**: the number's change against the period before. Green is good and red is bad, by what the number measures: fewer failed runs is green, fewer runs is red. Hover over it to see which period it compares with.
* **Period before**: today compares with yesterday up to the same hour, the current billing cycle with the last one up to the same day, the previous billing cycle with the whole cycle before it, and any other period with the one of the same length just before it.
* **Cost**: calculated from the tokens each call used, at the model's catalogue rate, so it can differ from your provider's invoice. An asterisk means some calls have no token count yet and are counted at their expected cost. Hover over it to see how it adds up. See [AI model usage cost](https://docs.noxus.ai/platform/analytics/billing.md#ai-model-usage-cost).
* **Info icon**: explains what the number counts, and links to its documentation.
* **Not applicable**: a widget whose number can't be narrowed by an active filter says so, rather than showing a number that ignores the filter.

## Exporting

**Export**, beside the board's title, downloads the data of every widget as CSV, in the board's period and filters. To export one widget, open its menu (**...**) and choose **Export as CSV**.


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