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Noxus integrates with Atlassian products (Jira and Confluence) using API token authentication for secure, organization-wide access.

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Supported Atlassian Services

ServiceAuthenticationKey Capabilities
JiraAPI TokenCreate/update issues, manage projects, track workflows
ConfluenceAPI TokenCreate/edit pages, manage spaces, search content

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Authentication: API Token

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Description

Atlassian integrations use API tokens for authentication. An API token is a secure credential that allows Noxus to access your Atlassian resources without storing your password.

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When to Use

Ideal For

  • Automated issue management
  • Documentation workflows
  • Project tracking automation
  • Team collaboration flows

Characteristics

  • Permission Type: User-level API token
  • Setup: Generate token in Atlassian account
  • Access Scope: Based on user’s permissions
  • Best For: Automation and integrations

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Authentication Flow

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Setup Process

1

Go to Atlassian Account

Navigate to id.atlassian.com
2

Access Security

Go to Security → API tokens
3

Create Token

Click Create API token
4

Name Your Token

Enter a label (e.g., “Noxus Integration”)
5

Copy Token

Copy the token value immediately (it won’t be shown again)
Store the API token securely. You won’t be able to retrieve it after leaving the page.

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Jira Integration

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Capabilities

Create and Update Issues:
  • Create new issues with custom fields
  • Update issue status and assignees
  • Add comments and attachments
  • Link related issues
  • Set priority and labels
Search and Query:
  • Search issues with JQL
  • Filter by project, status, assignee
  • Get issue details and history
  • Track issue changes
Project Management:
  • List all accessible projects
  • Get project details and configuration
  • Access project boards
  • Manage project components
  • View project workflows
Automated Workflows:
  • Transition issues between statuses
  • Assign issues based on criteria
  • Create sub-tasks automatically
  • Update custom fields
  • Sync with external systems

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Common Use Cases

Create Jira issues from various sources:
  • Support requests → Jira tickets
  • Bug reports from forms
  • Feature requests from Slack
  • Automated task creation

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Confluence Integration

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Capabilities

Create and Edit Pages:
  • Create pages in any space
  • Update page content
  • Add labels and metadata
  • Manage page hierarchy
  • Version tracking
Content Operations:
  • Read page content
  • Export to different formats
  • Search across spaces
  • Attach files
Space Management:
  • List accessible spaces
  • Get space details
  • Create new spaces (if permissions allow)
  • Manage space permissions
  • Access space content
Content Search:
  • Search across all spaces
  • Filter by space, label, or content type
  • Full-text search
  • Recently updated content
  • Access page metadata

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Common Use Cases

Automatically create documentation:
  • API documentation from specs
  • Meeting notes from transcripts
  • Status reports
  • Knowledge base articles

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Security Best Practices

API Token Management

  • Rotate tokens regularly (every 90-180 days)
  • Use separate tokens for different integrations
  • Revoke unused tokens
  • Monitor token usage

Access Control

  • Use accounts with appropriate permissions
  • Don’t use admin accounts unless necessary
  • Review Jira/Confluence permissions
  • Audit automation activities

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Troubleshooting

Possible Causes:
  • Invalid API token
  • Token expired or revoked
  • Incorrect email address
  • Wrong site URL
Solutions:
  • Generate a new API token
  • Verify email matches token owner
  • Check site URL format (e.g., company.atlassian.net)
  • Test connection with Atlassian API directly
Possible Causes:
  • Insufficient Jira/Confluence permissions
  • Project/space access restrictions
  • Issue type not allowed
  • Field restrictions
Solutions:
  • Verify user has required permissions
  • Check project/space access settings
  • Review issue type scheme
  • Confirm field permissions
Possible Causes:
  • Too many API requests
  • Concurrent flow executions
  • Bulk operations
Solutions:
  • Implement delays between requests
  • Use batch operations where available
  • Reduce flow execution frequency
  • Contact Atlassian about rate limits

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Next Steps

Developer Tools

GitHub, Linear, and more

Collaboration

Slack, Notion, and team tools

All Integrations

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