- Chat — an authenticated web chat available inside the Noxus platform (or at a deployment URL) for users in your workspace.
- Widget — an embeddable chat widget you can drop onto any website, letting external visitors talk to the agent.
Both the Chat and the Widget include a built-in conversation history panel — users can pick up any of their previous conversations where they left off or start a brand-new one at any time.
Chat Deployment
Chat is the quickest way to put an agent in front of a user. No setup is needed beyond publishing the agent and choosing who is allowed to use it.
Deployment
| Field | Description |
|---|---|
| Status | Toggle the deployment Online or Offline. A published version is required before going online. |
| Version | The published agent version this deployment uses. |
A published version is required before you can set a deployment to Online. Switch the deployment to Offline before editing its configuration.
Access
Control who in your workspace can open the chat.| Field | Description |
|---|---|
| Custom Instructions | Per-deployment instructions appended to the agent’s system prompt (e.g. "Always respond in Spanish"). |
| Allow all app users to use this app | When enabled, every App user in the workspace can open the chat. |
| Allowed users | When the toggle above is off, pick a specific list of users who can access this deployment. |
Branding
Override the default Noxus look and feel to match your brand.| Field | Description |
|---|---|
| Use custom branding | Master toggle — when off, the chat uses the default theme and the fields below are hidden. |
| Agent logo | Image shown next to the agent name in the chat header. |
| Sidebar logo | Image shown at the top of the sidebar. Falls back to your tenant logo when empty. |
| Main color | Primary / accent color set. Pick from presets or provide a custom color. |
Pick fairly light colors — chat text is rendered in black, so dark backgrounds make messages hard to read. When you edit the main color, the system automatically derives a matching accent color; you can override it afterwards if you’d prefer a different pairing.
Widget Deployment
The Widget is an embeddable chat that can live on any public website. It shares the agent’s configuration with the rest of the platform, but exposes a public front-end that anonymous visitors can use.
Setting Up the Widget
Create a Widget deployment
On the agent’s Deployments page, create a new Widget deployment and publish a version.
Copy the embed snippet
Once the deployment is Online, Noxus generates an embed snippet you can paste into your website’s HTML.

Deployment
| Field | Description |
|---|---|
| Status | Toggle the deployment Online or Offline. |
| Version | The published agent version this deployment uses. |
Widget content
Copy shown to visitors in the widget UI. Every field is optional — leave blank to use the defaults.| Field | Description |
|---|---|
| Widget title | Shown at the top of the widget panel. |
| Widget description | Short subtitle shown under the title. |
| Custom Instructions | Per-deployment instructions appended to the agent’s system prompt. |
| Title | Title shown on the conversations history page. |
| Subtitle | Subtitle shown on the conversations history page. |
| New conversation button | Label used for the “start a new conversation” CTA. |
| No conversations message | Placeholder text shown when the visitor has no conversations yet. |
| Title logo | Optional square image shown next to the widget title. |
| Show “Powered by Noxus” message | Toggle the Noxus credit line in the widget footer. |
Branding
| Field | Description |
|---|---|
| Use custom branding | Master toggle for the branding fields below. |
| Bubble logo | SVG code for the icon shown inside the chat bubble on your site. We recommend a 24×24px icon — the SVG is rendered with the theme’s colors and sizing. |
| Main color | Primary / accent color set used throughout the widget. Pick from presets or provide a custom color. |